One Group
One Group aims to design a comprehensive digital platform for Olympic volunteers and visitors, addressing challenges like language barriers, task coordination, and venue navigation. Features include real-time location tracking, instant translation, task scheduling, and access to event and venue information, ensuring efficient support for volunteers and a seamless experience for visitors.
Team: Ginky Huang, Rui Li, Shibo Lu
Brisbane Olympic Organizing Committee
Clients
Roles
UI/UX/Graphic Design Lead, Prototyping Specialist, Researcher
Year
Aug 2023 - Nov 2023
Key Tools
Figma/Double Diamond Model/Competitor Analysis/User Testing
UI/UX
Intro.
Based on our research, we identified a gap in the market: there is currently no app that effectively addresses both volunteer coordination and tourist experiences simultaneously.
In our design for the 2032 Brisbane Olympics, we aim to bridge this gap with a comprehensive solution named “One Group.” This innovative platform focuses on enhancing the working experience for volunteers while ensuring an enjoyable and seamless experience for tourists.
After conducting a competitive analysis of WhatsApp Business, Microsoft Teams, Life360, and Google Maps, we identified key strengths from these competitors that align with user needs. As a result, we have decided to integrate elements of teamwork communication and real-time navigation into our mobile app design.
The primary focus of the mobile app is:
• Providing seamless navigation for tourists traveling to venues.
• Enabling efficient communication between tourists and volunteers.
Research.
For Volunteers
For Tourists
Work coordination tools.
Navigation services to assist in reaching venues.
Real-time communication capabilities.
Online support and services.
Task management: view and modify assignments.
Access to competition schedules and information.
Reminder-setting functionality for events or activities.
Venues Page
The Venues Page provides detailed information about specific Olympic venues and their scheduled events. Key features include:
• Venue Overview: Highlights the venue name, image, and hosted sports (e.g., swimming, diving, synchronized swimming).
• Description: Offers a brief introduction to the venue and its significance in the Games.
• Event Schedule: Lists upcoming events with dates, times, and event details for easy planning.
• Navigation Button: A “View the venue” option directs users for more detailed venue navigation.
Map Page
The Map Page provides an intuitive interface for users to navigate key locations around the 2032 Brisbane Olympics venues. Features include:
• Interactive Map: Displays nearby venues, toilets, shopping centers, and information points with categorized markers.
• Location List: Shows recommended locations closest to the user, sorted by distance.
• Filter Options: Allows users to customize visible categories (e.g., venues, toilets, shopping).
• Navigation: Provides detailed information and directions for each listed location.
Home Page
The Home Page of the “One Group” mobile app offers users a seamless experience with access to key features for the 2032 Brisbane Olympics. It includes:
• News Banner: Real-time updates on the latest Olympic events and announcements.
• Medal Table: Up-to-date standings of participating countries.
• News Section: Key highlights from the Games with a “View All” option.
• Travel Section: Brisbane attractions and tips for tourists.
This page provides quick access to Olympic schedules, maps, personal plans, and user profiles, ensuring a seamless and user-friendly experience.
Volunteer Support
Clicking on a volunteer’s location on the map reveals their personal information and allows communication or consultation using the built-in translation feature.
Venues Map
This indoor venue map provides public service information, including restrooms, visitor centers, and accessible facilities. It also enables real-time volunteer tracking, helping users find the nearest volunteer for assistance.
Translation
This interface enables users to select their preferred language for real-time voice translation, ensuring smooth and effective communication with volunteers.
Volunteer & Venues Map
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